Refund Policy

MetaPunish Pro is a subscription: $9.99 per month or $79.99 per year (USD; local taxes may apply). We want you to be happy with it. If it isn't working for you, here's how to get your money back.

14-day money-back guarantee

If you're new to Pro, you can ask for a full refund within 14 days of your first payment, for any reason. This applies to both the monthly and the yearly plan.

After 14 days

• ▸Renewals: if you forgot to cancel, ask within 14 days of a renewal charge and we'll refund it, provided you haven't used Pro features since that renewal.
• ▸Yearly plan: after the first 14 days, yearly subscriptions aren't refunded for the unused months. You keep Pro until the end of the year you paid for.
• ▸Problems on our side: if a fault on our end stopped you from using Pro, contact us and we'll make it right with a refund or credit, whatever the timing.

How to request a refund

Bought on the website: web orders are processed by Paddle, our merchant of record. Use the link in your Paddle receipt email, or email support@metapunish.com from the email on your account, with “Refund” in the subject. We reply within 2 business days and refunds go back to your original payment method, usually within 5–10 business days.

Bought in the iPhone or Android app: the purchase was made through Apple or Google, so they handle the refund. Request it at reportaproblem.apple.com for iPhone, or in Google Play for Android. If they decline, email us and we'll help.

Cancelling

You can cancel any time. On the website, cancel from your billing page or by emailing us. In the apps, cancel from Profile → Manage subscription, or from your Apple or Google subscription settings. You keep Pro until the end of the period you've paid for, and you won't be charged again.

Contact

Email: support@metapunish.com
Website: metapunish.com